Orders and returns
Ordering
How to order
Explore our diverse collection of antiques and add your desired items to the shopping cart. Review your cart and ensure all selected items are correct before proceeding to payment.Payment Methods
We offer a variety of secure payment options for your convenience:  ·   Debit Card
  ·   Credit Card (Mastercard, Visa, American Express, JCB)
  ·   PayPal
  ·   Bank Transfer
Payments are processed through Adyen, a globally recognized e-commerce platform, that keeps our and your payments safe by using the following technologies: data encryption, PCI DSS, 3-D Secure and advanced protection against fraud. Our payment details for payment by transfer: Beneficiary: Charles Nijman Fireplace Antiques BV, Nederstraat 19, Amerongen, The Netherlands.
IBAN: NL69 RABO 0154 3392 96
BIC: RABONL2U
VAT
All our prices listed are VAT and shipping costs excluded. Clients outside the EU are exempt of paying VAT. They do not pay VAT on check-out, but they may have to pay VAT in their own country (e.g. UK, Switzerland, Canada). Companies within the EU can deduct the VAT if they submit their VAT number. The grand total amount in the shopping cart always includes VAT for European customers and excludes it for others.Customs Duties & Taxes
Most of our products are genuine antiques — meaning they are over 100 years old. Any item described on this website as 19th century or earlier is an original European antique. As such, these items qualify as “antiques” under international customs regulations and are duty-free in most countries. However, local taxes may still apply. See the summary below for country-specific details:
United States
Antiques over 100 years old are completely duty- and tax-free when imported into the U.S., also under the EU-US tariff agreement of July 2025.
- Import duty: 0%
- Sales tax: None at the border
- Customs code: HTSUS 9706.00.00.00
United Kingdom
Antique items qualify for a reduced 5% import VAT, instead of the usual 20%. No import duty is charged.
- Import duty: 0%
- VAT: 5% (reduced rate for antiques)
- Customs code: UK Global Tariff 9706
Switzerland
No duties are charged, but Swiss VAT of 7.7% applies. Customs may ask for proof of age.
- Import duty: 0%
- VAT: 7.7% Swiss VAT (on item + shipping)
- Customs code: Swiss Tariff 9706
Canada
No customs duty. Sales tax is applied according to your local province (e.g. 5% in Alberta, 13–15% in Ontario/Nova Scotia).
- Import duty: 0%
- GST / HST: 5% to 15%, depending on province
- Customs code: Canadian Tariff 9706
Australia
Antiques are duty-free, but 10% GST applies on the total import value (item + shipping). A customs broker may be required.
- Import duty: 0%
- GST: 10%
- Customs code: Australian Tariff 9706
Important Notes
- All our firebacks are shipped with an invoice clearly stating the age and origin.
- We can provide a signed antique declaration for customs purposes upon request.
- To qualify as “antique,” items must be at least 100 years old at the time of import.
If you have any questions about importing into your country, we’re happy to assist!
Currency
It is possible to change the currency of the website prices; however, all payments are processed in euros. The conversion rates for these prices are updated daily using Yahoo Finance Exchange.Shipping
We aim to ship all orders within 24 hours of receipt. All deliveries require a signature upon arrival. You may provide us with an alternative address where someone can sign for your parcel.Delivery Times
Delivery times are calculated automatically and can be viewed in the shopping cart. These times are not guaranteed. Please note that delivery times may change when the shipment needs to be sent via freight.Returns
Return Policy
We hope you will be satisfied with your purchase. However, items may be returned within 14 days of receipt, provided they are free of the following conditions:   ·   The accessory has been used in a fire by the buyer   ·   The buyer has attempted to repair the item   ·   Loss of any parts or attachments that came with the item   ·   The goods are no longer in a sellable condition as when delivered. The cost and risk of returning the item are the responsibility of the buyer.Return Shipping
We recommend contacting us in advance about any planned return. The return address is: Nederstraat 213958 CS Amerongen
The Netherlands
+318 508 059 08
Our Terms and Conditions are registered under number 30267040 with the Utrecht Chamber of Commerce.

